Privacy Policy
Last Updated: 06.12.2024

At CreativiTea House (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website creativiteahaus.glowupbkk.com (the “Website”). By accessing or using the Website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase or book a service, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely through third-party payment processors)

b. Non-Personal Information

We may collect non-identifiable data, such as:

  • IP address
  • Browser type
  • Pages viewed
  • Time spent on the Website

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website performance. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • To process and fulfill orders or bookings.
  • To communicate with you regarding your purchase, booking, or inquiries.
  • To personalize and improve your experience on the Website.
  • To send marketing and promotional communications (with your consent).
  • To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors that help us process payments, deliver products, or manage bookings.
  • Legal Authorities: When required to comply with applicable laws or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the Internet or electronic storage is entirely secure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Restrict or object to certain data processing activities.

To exercise these rights, contact us at info@glowupbkk.com.

6. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

CreativiTea Hous
Email: info@glowupbkk.com
Phone: +6681 821 6916
Website: creativiteahaus.glowupbkk.com

Your trust is important to us, and we are committed to safeguarding your privacy while providing you with excellent products and services.

**Privacy Policy of Telegram Bot CreativiTeaHausAI**

 

**1. General Provisions**
1.1. This Privacy Policy (hereinafter referred to as the “Policy”) regulates the processing of personal data of users of the Telegram bot CreativiTeaHausAI (hereinafter referred to as the “Bot”).
1.2. The Bot is designed to receive and process food orders at the CreativiTeaHaus tavern.
1.3. Users’ personal data is processed solely for the purposes of feedback, order clarification and modification if necessary, as well as for considering customer preferences in repeat orders.

**2. Collected Data**
2.1. The following user data may be processed while using the Bot:
– Telegram username;
– Unique user identifier (ID);
– Text messages sent to the Bot;
– Media files sent by the user;
– Any other information voluntarily provided by the user.
2.2. The Bot uses cookies or similar technologies to ensure proper operation and enhance user experience.

**3. Data Usage Methods**
3.1. Collected data is processed using automated systems, including artificial intelligence technologies, and stored in an internal database.
3.2. User data is stored indefinitely unless a deletion request is made by the client.
3.3. User data is not shared with third parties. All analytics are conducted exclusively by CreativiTeaHaus.

**4. Data Protection**
4.1. Modern encryption methods are used to ensure the security of user data.
4.2. Access to data is restricted and carried out only using service authorization tokens.

**5. User Rights**
5.1. The user has the right to request the deletion of their personal data.
5.2. The user may withdraw their consent for data processing at any time by submitting a request via the Bot.

**6. Contact Information**
6.1. For any questions related to personal data processing, users can contact the Bot administration:
– Call an operator via the Bot menu.
– Send a request in the Bot’s chat window.